Voice Web

Voice Web

Technological changes like widespread adaptation of Internet standards, increasing acceptance of voice recognition technologies, and convergence of voice and data networks are making it imperative to modify traditional IVR systems to Voice Portal Application Network (VPAN) solutions.

Voice portals offer several advantages over traditional IVRs:
  • Unlimited usage without incremental cost
  • Eliminates ownership and support for phone ports
  • Integration with an enterprise’s
  • Internet-based architecture
  • Strong support for distributed functionality
  • Open standards

BTS-India specializes in custom architecture and design of voice-web applications. We have several products that can help you in putting your voice-web strategy together. For example, VConnect 1.0, VoiceXML enables an IVR and is one of the first products of its kind for making a gradual transformation from IVRs to VPAN.